EEO Complaint Processing

The Financial Crimes Enforcement Network (FinCEN) is an equal opportunity employer. If you are an employee, or applicant for employment, and feel that you have been discriminated against, you have the right to file a complaint of discrimination with FinCEN. Complaints are accepted on the following bases: race, color, national origin, sex, age, religion, disability or reprisal. Complaints of discrimination based on sexual orientation, protected genetic information and parental status, although not covered by the laws prohibiting discrimination, may be filed and will be handled by FinCEN under special Treasury procedures.

If you believe that you have been subjected to unlawful discrimination, you MUST contact an EEO counselor within 45 calendar days of the alleged discriminatory activity. Please contact the Office of Equal Opportunity and Diversity to discuss your complaint.

The role of the EEO counselor is to define the issues and bases of the claim and attempt resolution. If you meet the bureau requirement, the counselor may also offer you to participate in FinCEN’s alternative dispute resolution (ADR) program. If you do not elect ADR, the counselor may do a limited inquiry of the circumstances giving rise to your allegations and attempt resolution of the complaint.

The counseling process should not exceed 30 days; however, the Complainant may agree to extend counseling for up to an additional 60 days. If no resolution is achieved during that time, the counselor will provide you with a Notice of Right to File a Discrimination Complaint. The formal complaint MUST be filed within 15 calendar days of receipt of that notice with the Treasury Complaint Center. The address of the complaint center should be indicated on the Notice of Right to File, and a complaint form will be provided by the counselor.

Once a formal complaint has been filed, an investigation will be conducted. Upon completion of the investigation, you will be entitled to a hearing before an Equal Employment Opportunity Commission Administrative Judge or a final agency decision by Department of Treasury’s Office of Civil Rights and Diversity.